Fitbit has issued a recall for about 1 million Ionic Smartwatches due to a burn hazard.
The Consumer Product Safety Commission said there had been at least 115 reports of the watch overheating and 78 reported cases of burn injuries. Two of those reports included cases of third-degree burns, and four reports included cases of second-degree burns.
This recall only involves the Fitbit Ionic Smartwatch. It was sold with a polyurethane band and has a 1.4-inch color LCD screen. Four different Fitbit models are covered under the recall. The colorways of the recalled watches include "slate blue and burnt orange," "charcoal and smoke gray," "blue gray and silver gray" and a special addition with Adidas in "ink blue and silvery gray."
Consumers should immediately stop using the recalled Ionic smartwatches and contact Fitbit to receive pre-paid packaging to return the device. Upon receipt of the device, consumers will be issued a refund of $299. Fitbit will also provide participating consumers with a discount code for 40% off select Fitbit devices.
The Fitbits were sold at Best Buy, Kohl’s, Target and other stores nationwide and online at Amazon.com and Fitbit.com from September 2017 through December 2021 for between $200 to $330. Fitbit stopped production of Ionic in 2020.
More information on the recall can be found on the CPSC website.
In response, an official statement from Fitbit:
“Customer safety is always Fitbit’s top priority and out of an abundance of caution, we are conducting a voluntary recall of Fitbit Ionic smartwatches. We received a very limited number of injury reports - the totals in the CPSC announcement represent less than 0.01% of units sold - of the battery in Fitbit Ionic smartwatches overheating, posing a burn hazard. These incidents are very rare and this voluntary recall does not impact other Fitbit smartwatches or trackers.”